are fast becoming a world economy based on the communication of information.
The speedy evolution of technology into our daily lives has allowed rapid
global communication and networking to shape our modern society. The digital
age has brought about many changes in the way we lead business entertainment
and education etc. Nowadays, many job positions require strong oral and written
communication skills because in the technical era, the place of letters or face
to face communication, has supplanted by innovation like social media is used
to convey the message (Mary Ellen Guffey, 2016). Besides,
interpreter programming is utilized to decipher the message quickly which is
gainful for the specialists when they are not master in writing but with the
help of a translator, grammar check etc. they can compose the message quick and
precise also. Moreover, business writing can be learn by enrolling in a business
writing class etc. as it is mentioned by the writer. Decision making is one of
the most significant and important activities in a business, Technology makes
information available to decision makers, helping to improve the quality and
speed of decision making. (Ramey, 2012). The Digital Revolution, known as the Third Industrial Revolution, which
enabled computer technology to be embedded into a huge range of objects from
cameras to personal music players etc. and the development of transmission
technologies including computer networking, the Internet and digital
broadcasting. The workers have an
opportunity to do an office work at anywhere without leaving their home.
Moreover, Employees are youngsters are acquiring new
skills information, dealing with technological change, responding to stimuli,
and analyzing fast and efficiently. Using the communication
media is beneficial when anyone want to talk through ideas or discuss about
long matter. It is more personal and enables us to express our self and clarify
points that may be misconstrued using other communications. But on
the flip side, due to digital age, we are becoming less
empathetic. Because we are reading more superficially, it is becoming harder
for us to go deeply into others issues. In case of decision making, Data
is not enough to improve business decisions because many information technology
departments assert that their responsibility is just to deliver large
quantities of data to the decision makers but if the data is not accurate then
it would create a distance between IT and business. Besides, if someone is not
good at reading, he will impose his personal perception filters on the
information provided and then the original message may become completely distorted
and misunderstood (Linton, 2017).
To sum up, we still need to
be understood, appreciated and be communicated with professionally. Communication
in the Digital Age may have evolved dramatically, but the necessity for
excellent communication skills remains the same. Communication skills are
actually now even more important with cues like body language etc.
Linton, L. (2017, September 26). How Does
Technology Affect Business Decisions? Retrieved from bizfluent:
Ellen Guffey, D. L. (2016). Business Communication Process and Product.
USA: Nelson Education.
K. (2012, October 15). The Role of Technology in Decision Making.
Retrieved from Use of Technology: