Privacy Analytics We use a third-party service, Google Analytics,

Privacy Notice


This document will detail what you can anticipate when JLA
gathers personal information. This applies to the following information:

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Visitors to the JLA website

Application management system users

People who approach us by email or by phone


If you have any points you would like to raise regarding
personal information, please let us know using the following contact details:



+44 (0)279702800


[email protected]


JLA, 14 Berners Street, London



Visitors to Our




We use a third-party service, Google Analytics, to collect
standard internet log information and details of visitor behaviour patterns
when someone visits our website. The reasons for this is to discover the number
of visitors to different parts of the website. We process this information
anonymously, making no attempt to discover the identities of those visiting the
JLA website.


‘Contact Us’ Form


Our ‘contact us’ form asks for a name, phone number, company
name and email address, which allows us to reply to any enquiries in a helpful
and timely manner. We will never share this information with a third party.

Enquiries we receive are stored in a database in order to protect against loss
during transit, but are deleted from the database once they are no longer


The information is securely transmitted and stored in to be
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When you visit a website, small text files called ‘cookies’
are placed on your computer. In general, cookies are used to ensure that
websites work efficiently, and to share information with the owners of the
site. The table below specifies the cookies JLA uses, and the reasons why:


Cookie name



The JLA website directs web
page requests to multiple servers using a “load balancer”. This enables
visitors to always be directed to the same server, ensuring the website
behaves correctly.

_ga, _gat, _gid

These are cookies which are set
and used by Google Analytics (as described above).


The JLA website determines
trusted visitors using a performance and security system called “Cloudflare”.



If you would like to disable cookies, you can do this by
using the “cookie control” tool, which can be found at the bottom-left of the
website. You can also control cookies through your web browser’s settings. If
you do it this way, you will be able to view, manage and delete any cookies. Visit or


People who email us


The email provider JLA uses is GMAIL. If you choose to send
us an email, any details you include will be held by Google securely. Please be
aware that it is your responsibility to ensure that any email you send to us is
within the bounds of the law.


People who call us


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