Introduction HP has a large network of design centers, manufacturers and suppliers around the world, this, in a certain way became infuncional for the company since throughout the process, its engineers in charge of the development began to create a large number of designs. that required specific parts, which led to a problem in the supply chain since they had to acquire a large number of components, thus resulted in higher production costs.The engineers lacked the vision of the cost of the components, product usage and some possible solutions for the reuse of the parts, resulting in a great proliferation of components, some of high complexity, whose costs were not optimized. To try to find a solution, the Design for Supply Chain team was contracted, which was commissioned to try to unify all these components and designs.This team implemented the use of RedSky as a process in the supply chain that can be used to reduce the number of parts, decrease costs, and achieve a wide range of data analytics. HP’s Inkjet Printer Design for Supply Chain RedSky Database1) Who are the key supply chain members and what are each of their roles? Describe their roles as responsibilities as they relate to the supply chain. What are their key functions in the supply chain matrix?HP has the industry’s largest supply chain, more than 50 suppliers in different areas,the suppliers from whom HP purchase the materials, components, manufacturing and distribution services for its products collectively represent more than 1,000 locations around the world. HP( 2018) HP’s suppliers are comprises in two main categories:suppliers of product materials, components, and manufacturing and distribution services, such as contract manufacturers, original design and original equipment manufacturers, product design support, transportation and product repair services, and goods and services suppliers for HP’s operations and employees worldwide. Supply Chain is composed of several elements that each play a preponderant role for the final product. A brief description of these participants illustrates what each of these functions is, among they are suppliers which include a wide range of participants in the supply chain that provide essential inputs to the production process of a manufacturer. Tier 1 supplies raw material directly to the manufacturer; Tier 2 and Tier 3 providers support their downstream counterparts with a constant supply of the necessary materials. Manufacturers play their part by transforming raw materials, parts and components into products.One more link in the chain, are the wholesalers and distributors who are intermediaries that provide value-added services to manufacturers and retailers.There are also retailers, who play a fundamental role in the supply chain, as they act as intermediaries between final consumers and product manufacturers. 2)How was Product Development and Commercialization applied to this situation?Which functions played a key role in product development and commercialization phases of the supply chain?A key point applied in the development and commercialization of the new products was the application of increase use of most popular components and reduces or eliminate components used less often In the case of HP, the reduction of materials and the use of recycled materials reduced the use of raw materials that previously caused a high production cost since the reduction in the number of different types of materials used in a single product, potentially adds value at the end of the useful life. Also the reduction in the size of the product uses less resources since the recycled materials are used in some new products.Design and manufacturing play an important role in the HP’s supply chain phases. In regard to design, increases materials efficiency since the recycled content is used where feasible.Efficient operations in manufacturing reduce waste for raw materials and help recycle existing ones. The commercialization process was benefited by the application of a very efficient commonality strategy:old parts may have multiple and changing uses, new parts may have multiple uses, same parts can be used by new product.Use of the commonality component (which made an impact on product development), turned out to be much more profitable in the areas of cost optimization, comparative price evaluation and general analysis. Thus allowed HP to launch better products with competitive prices to the market.3)How was Returns management applied to this situation? If not addressed, how would you implement Returns ManagementWhat strategies would you use in your implementation processes for ?Since case study material does not provide further details, it is not easy to know, what type of return the question refers to, because, the central argument of analysis was the implementation of the RedSky system. Since this is a specialized software, does not fit with the regular management of returns that is usually handled in logistics, this product is probably sold with technical support where a team of specialists provides advice to the client to achieve the optimization of the use of the software. In case the question refers the HP products, then Returns Management Process would be implemented trying to make the whole process as fast, simple, functional and satisfying for the consumer. If the return of the merchandise becomes a nuisance for the customer, the quality and duration of the customer relationship may be affected. Conversely, if a company is capable of efficiently managing returns, surely that efficiency can improve the loyalty of the client. Therefore, is very important have a very competent and dynamic return management process to avoid any hassle to customers and once the problem is solved, customers continue to think of the company as a good option. Each product that is returned, represents in a certain way, a failure of the company, for some reason the customer was not satisfied with his purchase and this may result in dissatisfaction with the company itself, not just with a product. For the purpose of avoiding more returns and not losing the trust of the client in the whole company, it is important to find the faults to improve the design or the quality standards of the product. A good strategy to achieve a better process of returns or better yet, avoid them, may be to give technical support to the client on site, because if advice and training is given in the installation and use of the product, the customer’s knowledge about the product can be greatly improved, and this often leads to a reduction in the return rate.4) What recommendations do you have for further implementation of the Supply Chain Management processes within this particular supply chain?Since RedSky is implementing a system that is revolutionizing the way in which the supply chain in HP was working, a recommendation would be, involve the functions of the sales, logistics, production and marketing department, so, that each installation of RedSky is monitored to obtain data and information that allow the firm to know if the software continues to offer the expected performance. Summary DfSC’s team, developed RedSky, which is a tool to provide the level of knowledge necessary to generate uniformity and optimize the costs of production processes. RedSky uses the list of production materials to examine the qualities of the materials in order to eliminate unnecessary parts, redesign the products and establish a parts catalog.The main objective is to reduce costs and achieve greater uniformity by increasing the use of the most popular components, as well as reduce or eliminate used components less frequently and look for new savings opportunities streamlining the product design process and limiting the variation of the components. Nowadays,HP has standardized process practices, integrated management of suppliers and channel partners, and is extremely advanced in third-party management’s manufacturers,which is being reflecting in its profits to date.